It’s that time of year again, when we think about how we can do better in the upcoming year. While I haven’t yet com up with a list for my personal life, the list for my Salesforce life was much easier.
- Remember that end users aren’t admins, nor should I expect them to be. – I struggle with this one a lot. It is all too easy for me to forget that while I ‘get’ data & think that everything Salesforce is easy, most people are not like me. I need to be more patient with them & remember that if they were as good as I want them to be with Salesforce, then I wouldn’t have a job.
- Roll out Chatter & get people excited about it. – I have been wanting to do this one for a long time. Following the announcement of Chatter Free, there was a lot of buzz around rolling it out at my company. I think this could be a huge win for my company & for me personally, exposing such a large audience to Chatter & the Salesforce platform.
- Share what I’ve learned – I guess that I have already started on this resolution (although to be fair, I should have finished this current post before the new year). I’ve learned so much from my other virtual co-workers, that I have to start paying it forward & sharing my lessons learned over the past 5+ years.
As a Salesforce admin or end users, what are your Salesforce resolutions?
(PS – 237 days until Dreamforce ’11)