Posts tagged ‘Admin Ramble’

April 11, 2014

A Spring Fling!

Remember that Spring 14 release we were talking about months and months ago? Well it’s finally here for everyone. Just last week, NA6, NA7, NA8, and NA9 were upgraded. And next weekend, the remaining servers will finally be moved to Spring 14.

The official statement from Salesforce came via email to administrators when the delay was announced back in January. The statement noted: 

At salesforce.com, ensuring customer success through trusted system availability, performance, and reliability is our top priority. We’ve made the decision to postpone the rollout of Spring ’14 to your ### instance with these priorities in mind.

We have identified open items related to the performance and functionality of the Spring ’14 release and are working around the clock to identify, test, and apply fixes for these issues. To give customers the best possible experience with the Spring ’14 release, we are rescheduling the release to complete additional testing.

We appreciate your patience and apologize for any inconvenience this change may cause for you or your organization.

A setback, but understandable. I personally would rather wait for a finished product that functions properly than have the release rushed to meet some arbitrary deadline that they’ve set for themselves. But then it gets a bit more complex because, two months later, we all received the same email again. Now, I’ve been doing this awhile, and have only ever seen one other release reschedule (back in Spring of 2010).

What is is about these Spring releases that are so tricky? My theory is this: the winter release always delivers fast wins from announcements made at Dreamforce. People hear about something & they want to use it right away, and Salesforce tries it’s best to deliver. But then that lets the poor Spring release to do clean up work, and to round out projects that may require a bit more refinement. This is a tall order considering that it’s all coming from the world’s most innovative company, so the spring release gets packed with a lot of tiny nuances that add up to a complex upgrade.

Do you have your own theory on what happened with this release? Share in the comments below! And don’t get too comfortable. The Summer 14 release is just 3 months away!

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January 3, 2014

Let’s Get It Started

New year, new you!

At least, that’s how the saying goes. We often like to start a new year with a list of things we will do more, or less, or better. (I know that I have.) And while I can certainly think of many things I’d like to do better, I also just love the idea of a clean slate. And while every day is a new beginning, there is something special about a new year that gives us all a chance to start over.

I mentioned my Passion Planner before, and even though I’m less than a week into using it, I have become obsessed. Using it passion plannerhas really helped me to find my focus for the upcoming weeks and months. It is really helping me to train my focus in order to help me achieve the goals that I’ve laid out for the year. In our very digital world, this certainly is not the tool for everyone, but the idea behind it is. State your intentions, and then design a plan to work toward those goals.

One of the things that I love most about the Passion Planner is that it help you to organize both personal and professional goals. It allows me to plan out both my runs for the week, as well as meetings with co-workers to insure that we meet deadlines.

And yes, my Passion Planner is already filled with Salesforce goodies – reminders to take release exams (you have until February 28th to get Summer 13 done), dates for Dreamforce 2014, calls with Salesforce friends. And all of these are tasks on my plate to achieve my goals for 2014. It all boils down to something I heard a co-worker say at my very first job – “Plan your work & then work your plan.”

Have you picked your passions for 2014?

December 20, 2013

All I Want for Christmas…

With Christmas just days away (and Chanukah already come & gone), I would hope that you have all of your holiday shopping done – for your sake! But if perhaps that’s not the case, I put together my last minute shopping guide for all the Salesforce admins & developers in your life. And yes, there are lots of apps and tools out there that I would recommend, but this is a list of tangible things that you can wrap and put under the tree.

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November 8, 2013

Final Countdown!

First, I need to apologize. I disappeared with no explanation. For that, I’m sorry. For those of you who follow me on Twitter, you’ll know that the reason is that I have taken on a new role with a new organization, and like any new job, I’ve been slammed trying to get to know the ins and outs of the organization. For those of you who don’t follow me on Twitter, my new role is with the team at Conga, and I couldn’t be more thrilled. (And if you haven’t read Mike’s post about find the right organization, you should!)

dreamforce-2013-250

On top of the new job, I’ve been doing an insane amount of prep work for Dreamforce. I unintentionally outdid my 2012 self, and am helping present in seven session this year at Dreamforce. On the upside, I’ll be very easy to find this year (just come to one of my sessions).

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July 26, 2013

Don’t go on autopilot

With all my raving on the automagic in salesforce.com, the title of this post may cause you to do a double-take. But I assure you, dear reader, that I am completely serious when I tell you not to go on autopilot. Perhaps a bit of an explanation is necessary.

AutopilotAs Salesforce admins, we have a bevy of tools at our disposal for making Salesforce appear to have that automagic. We can use workflow rules to make fields update, emails gets sent or tasks get assigned. We can leverage triggers to create new records, sum values of non-detail objects or update multiple records. We can use schedules to deliver reports & dashboards to an executives inbox. And with the new Chatter Actions, you can extend that automagic even further. And all of that is great & fantastic, and I am in no way advocating that you stop doing it. In fact, do LOTS of it!

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