Posts tagged ‘dreamforce’

April 11, 2014

A Spring Fling!

Remember that Spring 14 release we were talking about months and months ago? Well it’s finally here for everyone. Just last week, NA6, NA7, NA8, and NA9 were upgraded. And next weekend, the remaining servers will finally be moved to Spring 14.

The official statement from Salesforce came via email to administrators when the delay was announced back in January. The statement noted: 

At salesforce.com, ensuring customer success through trusted system availability, performance, and reliability is our top priority. We’ve made the decision to postpone the rollout of Spring ’14 to your ### instance with these priorities in mind.

We have identified open items related to the performance and functionality of the Spring ’14 release and are working around the clock to identify, test, and apply fixes for these issues. To give customers the best possible experience with the Spring ’14 release, we are rescheduling the release to complete additional testing.

We appreciate your patience and apologize for any inconvenience this change may cause for you or your organization.

A setback, but understandable. I personally would rather wait for a finished product that functions properly than have the release rushed to meet some arbitrary deadline that they’ve set for themselves. But then it gets a bit more complex because, two months later, we all received the same email again. Now, I’ve been doing this awhile, and have only ever seen one other release reschedule (back in Spring of 2010).

What is is about these Spring releases that are so tricky? My theory is this: the winter release always delivers fast wins from announcements made at Dreamforce. People hear about something & they want to use it right away, and Salesforce tries it’s best to deliver. But then that lets the poor Spring release to do clean up work, and to round out projects that may require a bit more refinement. This is a tall order considering that it’s all coming from the world’s most innovative company, so the spring release gets packed with a lot of tiny nuances that add up to a complex upgrade.

Do you have your own theory on what happened with this release? Share in the comments below! And don’t get too comfortable. The Summer 14 release is just 3 months away!

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November 15, 2013

Flashback Friday

As we make our way to San Francisco for Dreamforce – the pilgrimage of Salesforce Admins and Developers – I thought a great way to wrap up the week would be to do a bit of a Dreamforce flashback.

Dreamforce Badges

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November 8, 2013

Final Countdown!

First, I need to apologize. I disappeared with no explanation. For that, I’m sorry. For those of you who follow me on Twitter, you’ll know that the reason is that I have taken on a new role with a new organization, and like any new job, I’ve been slammed trying to get to know the ins and outs of the organization. For those of you who don’t follow me on Twitter, my new role is with the team at Conga, and I couldn’t be more thrilled. (And if you haven’t read Mike’s post about find the right organization, you should!)

dreamforce-2013-250

On top of the new job, I’ve been doing an insane amount of prep work for Dreamforce. I unintentionally outdid my 2012 self, and am helping present in seven session this year at Dreamforce. On the upside, I’ll be very easy to find this year (just come to one of my sessions).

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October 26, 2012

Big Dog, Little Dog

One of the really fascinating things about working with Salesforce is the depth and breadth of companies that use their products. I’ve been lucky enough to work with organizations of all sizes, both through employment and volunteer work that I have done. I’ve discovered small mom & pop companies using Salesforce to deliver amazing service to their growing customer based, and also seen how Fortune 500 companies are using the cloud to transform the way they do business.

Credit to Amazon.com

This highlights one of my favorite things about the Salesforce product suite – some may call it scalability, but I prefer to say the elasticity of their products. And small businesses are still the heart of their customer base. Every year at Dreamforce, Marc asks how many people are there from companies of less than 1000 employees. In my six years of attending, there was only 1 year that I didn’t raise my hand for that question. And if you look around that huge room, you’ll see that I’m not alone.

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October 5, 2012

Dreamforce Debrief

Two weeks later, and I feel like I’m finally back in a routine. That’s what Dreamforce does to me. The weeks leading up to it are filled with anticipation and excitement, and then afterwards, it takes me two weeks to digest and absorb everything that I learned. It’s a bit crazy if you think about it.

So what did I learn?

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