Posts tagged ‘@ericakuhl’

October 5, 2012

Dreamforce Debrief

Two weeks later, and I feel like I’m finally back in a routine. That’s what Dreamforce does to me. The weeks leading up to it are filled with anticipation and excitement, and then afterwards, it takes me two weeks to digest and absorb everything that I learned. It’s a bit crazy if you think about it.

So what did I learn?

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October 7, 2011

You know that I could use somebody…

Yesterday, Boston hosted the largest Salesforce user group ever! There were 426 registrants, and we packed the ballroom at the Seaport Hotel. In attendance, we had everyone from new Salesforce prospects, to C-level executives at some of the leading companies in the area. We had attendees coming from Rhode Island, Vermont, Maine, North Carolina and even a surprise guest all the way from Salesforce HQ in San Francisco.

Boston User Group - credit to @knthornt

I’ve written about the user groups in the past, (and that post wasn’t a huge success). But I’m going to try it again, because I feel so strongly about what these groups offer to those who attend the meetings.

Of course there is the free breakfast and the potential to get some swag, but that’s not why I go. It’s that chance to network, to share some of the things I know, and to see innovative things that others are doing with the platform. I go to see the vendors, and explore new ways to expand functionality. I guess you could say that I go to teach, and to learn.

With over 140 groups worldwide, there is no reason why you shouldn’t be attending. And yes, not every group is as large or as organized as Boston. But it got that way because there are passionate people attending our meetings. What’s to stop you from doing the same?

March 11, 2011

So much love

I was struggling to finish any of the several blog posts that I had queued up, none of which I loved, which left me with nothing to post this week. Such a letdown from last week (which has been my most popular post so far, yay!). I definitely feel the struggle to come up with good content, while at the same time posting regularly. Part of that struggle is I want this blog to be a place for answers, and not just a place where I reiterate opinions held by a lot of us force-natics.

So for the second time in three weeks, I’m slightly dodging the posting bullet. I want to focus on quality & not quantity, useful post rather than restating opinions over and over again.

I’m hoping to really get back into my groove next week. In the meantime, I’ll give a huge congrats to the newest class of MVPs! You all earned it. Welcome to the club!

February 11, 2011

Why I love

In honor of Valentine’s Day, I thought I’d take the time to express my love for Salesforce. Now, being someone who has a blog, a Twitter handle, several email addresses & countless swag devoted to Salesforce, this post could potentially go on for awhile. But instead of focusing on all the great things about the product, I wanted to share why I love Salesforce, the company. And even when I think about the company – how they have the best user conference of all time, the engaging & wonderful employees, the 1-1-1 model that is so inspiring – that list can go on for awhile too.

Yet, even as I think about all that, there is still one reason that means more to me, and I think it was best said by a Salesforce employee that I was recently on a call with: “Our customers and our community create the brand.” They allow us, as customers, to have a voice in the discussion. And more than that, they truly care about what we say.

Did someone say prove it? You got it! They have the IdeaExchange, where suggestions from customers are heard, responded to, and very frequently implemented into the product. There’s the community site, where users can post questions & have discussions to really get the most out of their org’s instance of Salesforce. And the User Groups, which are a fantastic forum for face-to-face networking and brain-storming. If you’ve never attended one, it’s a must. I have even attended several unofficial Salesforce meetups, and made good friends because of this company. Salesforce really encourages their users to help each other. In 2009, they launched the Give Forward program for super users to volunteer their time & skills to help out non-profit organizations.

This all culminated at Dreamforce this year, with the first ever Community Conference – a half-day conference-within-a-conference to recognize what a fantastic community we have. Erica Kuhl, the Community Manager, announced the creation of the Salesforce Community MVP program to recognize important contributions to the community. (You can see the video here & yes, I am bragging a bit since I was one of them.) But I think it all goes to show what a great community there is, and how much Salesforce supports the growth of that community.

So Salesforce, I love you because you love & respect me. Will you be my Valentine?

Thanks to Kevin for the Force candy!

December 15, 2010

Why start blogging?

For awhile, I had been having an internal debate about starting my own Salesforce blog. There were already plenty out there (47 active ones according to JP Seabury). Was I really going to have anything new or different to say? On top of that, I’ve never been a very eloquent writer. I assumed that I would probably struggle through post, get frustrated & give up.

So what was the tipping point? Erica Kuhl & the Community conference. While I missed my shining moment on stage, Erica & the CommCon recognized me as a community MVP. I’m not saying this to toot my own horn. What happened was that I realized I’ve already been writing about Salesforce, and people were already listening & interested in what I had to say.

I can’t promise that every entry will be well-written or even particularly exciting. But they will be honest thoughts  and (hopefully) helpful tips from a Salesforce uber-junkie.

And if it doesn’t work out…you can always find me in 140 characters or less!

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