One of the really fascinating things about working with Salesforce is the depth and breadth of companies that use their products. I’ve been lucky enough to work with organizations of all sizes, both through employment and volunteer work that I have done. I’ve discovered small mom & pop companies using Salesforce to deliver amazing service to their growing customer based, and also seen how Fortune 500 companies are using the cloud to transform the way they do business.
This highlights one of my favorite things about the Salesforce product suite – some may call it scalability, but I prefer to say the elasticity of their products. And small businesses are still the heart of their customer base. Every year at Dreamforce, Marc asks how many people are there from companies of less than 1000 employees. In my six years of attending, there was only 1 year that I didn’t raise my hand for that question. And if you look around that huge room, you’ll see that I’m not alone.