Posts tagged ‘Twitter’

June 14, 2013

Summertime & the Livin’s Easy

Yes dear readers, it’s true. Just as Jesus did with Lazarus, I am reviving this blog – and just in time to talk Summer 13! Normally, its the winter releases that I get all amped up about, but Summer 13 is packing some HEAT!

Click for the release notes

Click for the release notes

There are so many features that I want to discuss, that it was really hard to narrow it down for this post. Thankfully, I was given a chance to chat about some features on the ButtonClick Admin podcast yesterday, so I can use this post to talk about a few of the items that we didn’t have a chance to cover them.

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October 7, 2011

You know that I could use somebody…

Yesterday, Boston hosted the largest Salesforce user group ever! There were 426 registrants, and we packed the ballroom at the Seaport Hotel. In attendance, we had everyone from new Salesforce prospects, to C-level executives at some of the leading companies in the area. We had attendees coming from Rhode Island, Vermont, Maine, North Carolina and even a surprise guest all the way from Salesforce HQ in San Francisco.

Boston User Group - credit to @knthornt

I’ve written about the user groups in the past, (and that post wasn’t a huge success). But I’m going to try it again, because I feel so strongly about what these groups offer to those who attend the meetings.

Of course there is the free breakfast and the potential to get some swag, but that’s not why I go. It’s that chance to network, to share some of the things I know, and to see innovative things that others are doing with the platform. I go to see the vendors, and explore new ways to expand functionality. I guess you could say that I go to teach, and to learn.

With over 140 groups worldwide, there is no reason why you shouldn’t be attending. And yes, not every group is as large or as organized as Boston. But it got that way because there are passionate people attending our meetings. What’s to stop you from doing the same?

February 11, 2011

Why I love

In honor of Valentine’s Day, I thought I’d take the time to express my love for Salesforce. Now, being someone who has a blog, a Twitter handle, several email addresses & countless swag devoted to Salesforce, this post could potentially go on for awhile. But instead of focusing on all the great things about the product, I wanted to share why I love Salesforce, the company. And even when I think about the company – how they have the best user conference of all time, the engaging & wonderful employees, the 1-1-1 model that is so inspiring – that list can go on for awhile too.

Yet, even as I think about all that, there is still one reason that means more to me, and I think it was best said by a Salesforce employee that I was recently on a call with: “Our customers and our community create the brand.” They allow us, as customers, to have a voice in the discussion. And more than that, they truly care about what we say.

Did someone say prove it? You got it! They have the IdeaExchange, where suggestions from customers are heard, responded to, and very frequently implemented into the product. There’s the community site, where users can post questions & have discussions to really get the most out of their org’s instance of Salesforce. And the User Groups, which are a fantastic forum for face-to-face networking and brain-storming. If you’ve never attended one, it’s a must. I have even attended several unofficial Salesforce meetups, and made good friends because of this company. Salesforce really encourages their users to help each other. In 2009, they launched the Give Forward program for super users to volunteer their time & skills to help out non-profit organizations.

This all culminated at Dreamforce this year, with the first ever Community Conference – a half-day conference-within-a-conference to recognize what a fantastic community we have. Erica Kuhl, the Community Manager, announced the creation of the Salesforce Community MVP program to recognize important contributions to the community. (You can see the video here & yes, I am bragging a bit since I was one of them.) But I think it all goes to show what a great community there is, and how much Salesforce supports the growth of that community.

So Salesforce, I love you because you love & respect me. Will you be my Valentine?

Thanks to Kevin for the Force candy!

December 15, 2010

Why start blogging?

For awhile, I had been having an internal debate about starting my own Salesforce blog. There were already plenty out there (47 active ones according to JP Seabury). Was I really going to have anything new or different to say? On top of that, I’ve never been a very eloquent writer. I assumed that I would probably struggle through post, get frustrated & give up.

So what was the tipping point? Erica Kuhl & the Community conference. While I missed my shining moment on stage, Erica & the CommCon recognized me as a community MVP. I’m not saying this to toot my own horn. What happened was that I realized I’ve already been writing about Salesforce, and people were already listening & interested in what I had to say.

I can’t promise that every entry will be well-written or even particularly exciting. But they will be honest thoughts  and (hopefully) helpful tips from a Salesforce uber-junkie.

And if it doesn’t work out…you can always find me in 140 characters or less!

December 13, 2010

Dreamforce Debrief


There is no other word I can use to describe my 5 days in San Francisco. Trying to fit the whole experience into a blog post is impossible, but I can definitely give my highlights.

  • Meeting my virtual co-workers – There is a group of about 15 Tweeps that I communicate with on a daily basis to discuss everything Salesforce (and some other nerd stuff). This was the first time I got to meet them all in real left, and it felt like a weird (but totally awesome) family reunion. They are all bright, engaged & fun individuals, and I’m lucky to call them my peers and friends.
  • Getting Props – Adding to the fact that I got to meet all these awesome people, a bunch of us were called out as ‘Super’ alums & got to help Tom Wong with his first timer orientation session. And on top of that, a small group of us were picked as Community MVPs. I tweet so much about Salesforce that someone thought it was useful! It also has pushed me to become even more active, hence this blog.
  • Benioff on his game – Every single year, this guy knocks it out of the park. While none of the announcements were huge game-changers for me, it’s always great to watch a dynamic presenter on point like that. Even as he struggled his way through an impromptu Stevie Wonder interview, he engaged the audience. Also, huge kudos for staying really close to on schedule this year. Not an easy feat!
  • The Dreamforce app – While connectivity was an issue, the mobile conference app was a big hit for me. Interactive maps, general & personalized schedules, direct links to help…come #df11, this will be fantastic!

I’m forcing myself to stop at four bullet points, because if I didn’t, I could ramble on for awhile. The conference definitely had a different feel for me this year, but all in a positive way. Tom & team hit it out of the park!

The real takeaway for me was exactly what Salesforce had in mind – Collabor8! Be it internally with Chatter,  externally with the Salesforce Community, or globally to help solve world issues…the message was clear: “We can do this together!”

Only 259 days until Dreamforce 11!

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